Capita :/

Discussion in 'General Royal Marines Joining Chit Chat' started by MORP, Nov 26, 2018.

  1. MORP

    MORP Member

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    I went to see my GP today regarding my medical information that capita requested. He says they sent it off over 2 weeks ago, does anyone know how long capita generally take to make a reply regarding the review of said documentation?

    Thanks in advance.
     
  2. Ninja_Stoker

    Ninja_Stoker .

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    I'd be inclined to ask your practice manager whether they submitted an invoice rather than the requested information.

    If they demand payment before they provide the requested info, expect an extra 28 days.

    If the GP surgery genuinely provided the specific information requested, two to four weeks is usually the turnaround. (Around two weeks if it's a straightforward booking of the face to face medical, four if it needs a referred decision from the service entry medical cell)
     
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  3. MORP

    MORP Member

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    Thanks for the quick reply. I'll ring them up again tomorrow and ask whether it was an invoice or the information.

    Fingers crossed its not an extra 28 days!
     
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